Up-Front Pricing & Ordering Information
UP-FRONT PRICING
We go to great length to make sure there are NO hidden fees in our advertising. Your final price can easily be determined by simply adding our 21% set-up fee to all of our prices shown, and then adding sales tax if you are not tax exempt.
Many of our competitors often list or quote a package price but you discover later that you need to add labor, drinks or equipment or some other components that without reading the fine print you might have thought already included.
ORDERING
We make ordering easy. We will be happy to take and prepare your catering order specifically to your desires. Our experienced and knowledgeable staff is always available to assist you with menu selections and to coordinate special requests.
DELIVERY and SET-UP FEES
We deliver all over Westchester County. We typically charge a 21% set-up fee for all orders. For orders outside of Westchester County, we typically add a nominal fixed delivery fee that equals the cost of gas, tolls and well as staff time to get to and from the event location.
PAYMENT
We accept many forms of payment, including cash, check, major credit cards and corporate accounts. We typically take a $1000 or 20% (whichever is greater) Non-Refundable deposit to hold your event date. Final guest count and payment is typically due on the Monday prior to your event but in all cases no less than 3 days prior to your event.
RAIN DATES & POSTPONEMENTS
We will cater your event rain or shine or snow - we set up tents over the cooking and serving areas. Of course, we can always serve the buffet indoors if there is space available. If the weather forecast predicts heavy weather during your event, and you desire, we can reschedule to another day based on our existing bookings. Postpone to another day (rain date) can either be held by paying a $1000 deposit for that day, or chancing that a requested date is not already booked. If a requested rain date is not booked than your event will be held on the new date subject to the following postponement policies. Requests for postponement occurring within 48 hours of the event will incur the following charges:
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Less than 48 hours: Cost of all produce
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Less than 36 hours: Cost of all produce and bread products
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Less than 24 hours: Cost of all produce, bread and staff labor costs
CANCELLATION
All cancellations will forfeit the $1000 Non-Refundable deposit. For groups up to 50: Any cancellation received at least 2 work days prior to the event date will be accepted without any charges other than the non refundable $1000 deposit. Cancellation on the day of the event will result in a charge of 70% of the total bill.
For groups above 50: Any cancellations received less than 3 working days prior to the event will result in a charge of 30% of the total bill or the non refundable $1000 deposit fee which ever is more. Cancellations received 2 work days prior to the event will result in a charge of 40% of the total bill or the non refundable $1000 deposit fee which ever is more. Cancellations within 24 hours of the event will result in a charge of 70% of the total bill.
THUS: We highly recommend that instead of cancelling with us, you instead ask for a postponement. We will honor your postponement for up to 90 days from the date of your originally scheduled event.